Support NOC - Network Operation Center (m/f/d)

  • Unterföhring
  • Fulltime (40.0 h/week)
  • Young professional
  • Immediately
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About us:

full season GmbH is a technical media service provider and part of the MBS Group. We combine the stability of an enterprise infrastructure with the dynamism of an agile company. Our own private cloud, in-house software development and decades of experience in the broadcast and content sector make us a reliable partner for broadcasters, streaming platforms and content owners.

At our location in Unterföhring near Munich, around 60 colleagues are working to rethink technical media services – from content management and playout to distribution. We value short decision-making processes, independent work and an environment in which everyone can actively contribute.

As a supporter, you are the central contact person for technology and customer service, monitor the broadcasting operations of over 50 channels and take care of support, special broadcasts and live broadcasts. This position is based on-site at our offices in Unterföhring near Munich.

Your tasks:
  • Monitoring and operation of the transmission automation and server systems
  • Ensuring transmission quality and reporting faults, including ticket creation
  • Support in first- and second-level support to maintain broadcasting operations
  • Control and monitoring of DVB transmitters and associated technology
  • Communication with customers in case of inquiries or disruptions
  • Maintenance and documentation of technical data and customer concerns
Your profile:
  • Very good PC skills in MS Word and Excel
  • Stress resistance, reliability, punctuality, accuracy, multitasking and technical affinity
  • Willingness to work regular shifts
  • Required language skills: English - B2
We offer:
  • Freedom, trust and responsibility for the tasks assigned to you in an international environment with flat hierarchies
  • A young, dynamic environment with flat hierarchies and plenty of creative freedom
  • Challenging projects with international clients
  • Direct insight into the exciting world of media
  • Extensive equipment with company mobile phone and company laptop
  • Long-term support in acquiring new skills through further training
  • Permanent employment contract with 30 days' holiday and employer contributions to the company pension scheme
Contact:
HR Strategy & Career
 
bewerbung@fullseason.com
+49 6081 100 – 2413

Contact Person

Fabian Brücher

Fabian Brücher

The Company

MBS

Erdfunkstelle 1
61250 Usingen