Playout Operator (m/f/d)

MBS Holding GmbH (MBS) is a quality provider of critical communications services and their infrastructure. As an owner-managed, internationally active company, we employ more than 160 people in Germany, France and Poland.

We operate data and voice communication via satellite and data networks - worldwide and in space. Our know-how ranges from classic satellite services to tailor-made applications in the field of New Space, automation and artificial intelligence.

The full season GmbH was founded as part of a carve-out with a transfer of operations. The new operating unit has been active in the areas of content management, playout and distribution nationally and internationally since 1996. The company employs around 60 people at its headquarters in Munich/Unterföhring.

The goal of the new company is to transform the existing service portfolio and customer base around the business from a simple service model to a trusting partnership model with vendors and customers to develop growth opportunities.

As a Playout Operator (m/f/d), you will take on a responsible key role in broadcasting operations: you will be the central point of contact for technology and customer service, control and monitor the smooth running of over 50 TV channels, oversee special programmes and coordinate live broadcasts.

• Independent and autonomous operation of the transmission automation and server systems
• Monitoring of broadcast quality
• Receiving, evaluating and analyzing faults according to severity, scope and operational and customer relevance
• First and second line service in case of major incidents and maintenance of broadcasting service
• Operation of the associated devices, switchers and communication facilities
• Monitoring and control of the DVB broadcast equipment
• Quality check of incoming lines / audio signals
• Preparation of detailed fault reports and analysis of fault events, identification of quality deficiencies and development of supporting measures for quality improvement

• Ability to recognise and understand faults and derive measures
• Enthusiasm to familiarize oneself with new technologies and to implement it in operative processes
• Excellent communication skills to quickly grasp complex technical issues and present them to contacts in a simple and understandable way
• Independent, autonomous behaviour, high level of commitment and mental flexibility as well as very good assertiveness
• Excellent teamwork and cross-functional cooperation
• Constant motivation to drive improvements
• Willingness to work shift (3-shift schedule)
• Required language skills: English - B2

• Freedom, trust and responsibility for the tasks assigned to you in an international environment with flat hierarchies
• Extensive equipment with company mobile phone and company laptop
• Long-term support in acquiring new skills through further training
• Permanent employment contract with 30 days' holiday and employer contributions to the company pension scheme
• Further financial benefits: Benefit card with monthly credit & motivational leasing for e-cars through AG subsidy